Services
Ongoing support
Planned capacity for maintenance, security, and steady improvement, so “later” doesn’t become “never.”
Who this is for
You shipped something that matters. You need predictable help keeping it secure and healthy, plus a fair way to queue small improvements, without hiring a full team overnight.
- Security patches and dependency updates keep slipping
- Incidents repeat because root causes never get fixed
- Your backlog is full of “quick fixes” that need adult supervision
- You want a partner who knows the codebase, not a rotating ticket queue
What we deliver
Clear written scope, agreed response times, and one accountable owner on our side for continuity.
Product vs platform: This retainer is for application work on your product (bugs, small features, security hygiene on the codebase you ship). For platform engineering retainers (CI/CD, environments, observability, release safety as the main focus), see Infrastructure & scaling. Some teams run both; we scope them separately so invoices match reality.
Hygiene & reliability
Patching, monitoring gaps, backups, and “sharp edges” that cause outages.
- Dependency and security updates (within agreed risk)
- Incident triage and postmortems with actions
Product continuity
Small features and improvements delivered in a steady cadence, prioritized with you.
- Backlog grooming and sizing
- Release coordination with your stakeholders
Transparency
Monthly reporting: what shipped, what we learned, what we recommend next.
- Clear boundaries on what is in vs out of scope
- Optional link to Infrastructure & scaling for platform-heavy work
How we scope retainers
Retainers fail when “unlimited” means unlimited disappointment. We agree on monthly capacity (days or points), response windows for different severities, and a change process when scope spikes.
- Baseline audit (short). Stack, deploy path, on-call history, top risks.
- Proposal. Tier, monthly fee, inclusions/exclusions, and escalation path.
- Quarterly review. Adjust tier if load or ambition changes.
Indicative pricing (monthly)
Monthly fees assume a defined number of engineering days per month and weekday response windows. Evenings, weekends, and 24/7 on-call are quoted separately.
Essential
€6,000–€9,000+ / month
What it covers: Security and dependency hygiene, prioritized fixes, and guidance within a defined monthly capacity-senior-level attention, not fractional chaos.
Typical capacity: A predictable slice of engineering time each month, scoped to your risk profile.
Growth
€9,000–€24,000+ / month
What it covers: Higher monthly capacity for fixes plus a steady stream of small features; tighter coordination with your product owner.
Fit when: You are actively improving the product, not only keeping the lights on.
Partner
from €28,000+ / month
What it covers: Dedicated capacity, stronger SLAs, and leadership-level communication for business-critical systems.
Fit when: Downtime directly hits revenue or regulated obligations.
Figures are indicative. Final pricing depends on stack complexity, regulatory burden, on-call expectations, and whether we inherit documentation or archaeology.